Rights & Takedown Policy
Last updated: April 2026
Who we are
Discount Huntrs is operated by AUCW Innovations Ltd, a company registered in England and Wales (company number 16532155) whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
We respect the intellectual property rights of others and ask our users to do the same. If you are a rights holder and believe content on our Site infringes your rights, this page explains exactly how to request removal.
TL;DR: Email us at support@discounthuntrs.com with the URL of the content, a description of the right you hold (trademark, copyright, database right, etc.) and why you believe the content infringes. We'll respond within 3 working days and remove content in good faith where the complaint is clearly valid.
1. What we aggregate
Discount Huntrs is a deal-hunting platform. The Site primarily displays:
- Product titles (short factual descriptions)
- Prices and discount percentages (facts, not creative works)
- Retailer names and brand names, used to identify the source of each deal
- Product images — typically served directly from the retailer's own CDN or submitted by community members
- User-submitted comments, votes, verifications and reports
Where branded logos appear on our Site (for example on our category and store landing pages), they identify the retailer and do not imply endorsement, sponsorship or affiliation. Use of third-party trademarks on Discount Huntrs is strictly for the purpose of nominative identification under s.11(2) of the Trade Marks Act 1994.
2. How to submit a takedown request
Please email support@discounthuntrs.com with the subject line "Takedown Request — [your brand]" and include the following information:
- Your identity — your full name, the name of the rights holder you represent, your position, and your business email address.
- The right you are asserting — for example: UK/EU trademark registration number, copyright ownership, database right, passing off, or other.
- Specific URL(s) — the exact discounthuntrs.com URL(s) where the allegedly infringing content appears. Generic complaints about "your whole site" cannot be actioned — we need specific content we can review and remove.
- Nature of the complaint — a clear explanation of why each URL infringes your right. For trademark claims, please explain what aspect of our use goes beyond nominative identification. For copyright claims, please identify the original work and your role as owner.
- Good faith statement — confirmation that you have a good faith belief the complaint is valid and, where relevant, that you are authorised to act on behalf of the rights holder.
- Signature — an electronic signature from the complainant or their authorised representative.
3. What we will do
We aim to acknowledge every valid takedown request within 3 working days. Our standard response is:
- Clearly valid requests (for example: a copyright owner asking us to remove their logo, a trademark holder asking us to remove a misleading use) — we remove the content promptly, typically within 24 hours of verifying the request, and confirm removal by email.
- Borderline requests — where we believe our use may be legitimate under nominative fair use, fair dealing, or factual-reporting exemptions, we'll respond explaining our position and proposing a resolution. Where we're wrong we remove; where we believe our use is lawful we say so and invite further dialogue.
- Abusive or automated requests — we may decline or consolidate responses to requests that appear to be bulk-automated, clearly unfounded, or submitted in bad faith. We keep records of all such decisions.
4. Counter-notification
If content you submitted to Discount Huntrs has been removed following a takedown request and you believe the removal was mistaken, you may submit a counter-notification to support@discounthuntrs.com. Please include:
- Your full name and contact information
- The specific URL of the removed content
- A statement explaining why you believe the removal was incorrect
- Your consent to the jurisdiction of the courts of England and Wales should a dispute arise
We'll review and, if the counter-notification is substantive, forward it to the original complainant for response. We may restore content where the counter-notification is clearly valid.
5. Hosting safe harbour (E-Commerce Regulations 2002)
Discount Huntrs operates as a hosting intermediary for user-submitted deals, comments and other content. We rely on the hosting safe harbour provided by Regulation 19 of the Electronic Commerce (EC Directive) Regulations 2002, which requires us to act expeditiously to remove or disable access to infringing content once we become aware of it. Submitting a valid takedown request is how you put us on notice.
6. Abusive use of this process
Submitting a knowingly false or bad-faith takedown request is unlawful and may expose the complainant to liability for damages, costs and legal fees. We reserve the right to seek such remedies where a request has been abused.
7. Not legal advice
This page describes how we handle takedown requests. It is not legal advice. If you are unsure about your rights or ours, please consult a qualified solicitor.
8. Postal address for formal notice
If you need to serve a formal legal notice rather than an informal takedown request, please write to:
The Directors
AUCW Innovations Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Please also email a copy of any formal notice to support@discounthuntrs.com so it reaches us quickly — postal service to a virtual office may take several working days.
